WHAT WE OFFER

Exceptional Outsourcing Solutionsfor Global Businesses

Contact center services, dispatching solutions, IT services, medical billing, digital marketing, and back-office support designed to deliver efficiency and outstanding customer experiences

Contact Center Services

Comprehensive inbound and outbound contact center solutions across multiple channels including voice, email, chat, WhatsApp, and social media. Professional customer service, order handling, technical support, telemarketing, surveys, and lead generation.

  • Inbound Customer Service
  • Outbound Telemarketing
  • Multichannel Support
  • Technical Helpdesk
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Dispatching Solutions

24/7 international dispatching services for Limo, Taxi, NEMT, and Truck transportation. Real-time driver coordination, booking management, route optimization, and dedicated customer support.

  • 24/7 Live Dispatching
  • Driver Coordination
  • Route Optimization
  • Booking Management
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IT Services

Complete IT solutions including custom software development, web & mobile apps, POS & ERP systems, cloud hosting, cybersecurity, data protection, and remote IT support for businesses of all sizes.

  • Custom Software Development
  • Cloud Solutions
  • Cybersecurity
  • IT Helpdesk Support
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Back Office Support

Professional back-office services including data entry, reporting, virtual assistance, appointment scheduling, and administrative tasks to streamline your business operations.

  • Data Entry & Reporting
  • Virtual Assistance
  • Appointment Scheduling
  • Admin Tasks
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Medical Billing Services

Comprehensive medical billing and coding services ensuring accurate claims processing, faster reimbursements, and full compliance with healthcare regulations. Expert revenue cycle management for healthcare providers.

  • Claims Processing & Submission
  • Medical Coding (ICD-10, CPT)
  • Revenue Cycle Management
  • Compliance & Audit Support
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Digital Marketing Services

Comprehensive digital marketing solutions to grow your online presence. Expert SEO, PPC advertising, social media marketing, content creation, email campaigns, and conversion optimization to drive measurable business results.

  • SEO & PPC Advertising
  • Social Media Marketing
  • Content Marketing & Email
  • Conversion Optimization
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TECHNOLOGY & INFRASTRUCTURE

Advanced TechnologySecure Infrastructure

Enterprise-grade technology stack ensuring reliability, security, and seamless operations

Cloud-based VoIP & CRM

Industry-leading cloud platforms for seamless communication

Call Monitoring Systems

Advanced call recording and quality monitoring tools

High-Speed Infrastructure

Reliable internet connectivity with backup power systems

Data Security & Compliance

GDPR and HIPAA ready security measures

IT Helpdesk Tools

Professional remote support and ticketing systems

Redundant Systems

99.9% uptime with failover and backup solutions

Built for Security & Reliability

Our infrastructure is designed with security at its core. From encrypted communications to redundant systems and compliance-ready protocols, we ensure your data and operations are protected 24/7. With backup power, high-speed internet, and failover systems, we guarantee consistent, uninterrupted service delivery.

INTEGRATIONS

We Work With YourDispatch Software

Expert dispatchers trained on all major limousine and NEMT dispatch platforms

LIMO

LimoAnywhere

MOOVS

Moovs

TAXI

Taxi Caller

AUTO

Autocab

BRO

Book Rides Online

CURB

Curb

iCAB

iCabbi

WLB

WorldLimoBiz

TP

Transit Partners

OPERR

Operr

MAS

MAS

LIMO

LimoAnywhere

MOOVS

Moovs

TAXI

Taxi Caller

AUTO

Autocab

BRO

Book Rides Online

CURB

Curb

iCAB

iCabbi

WLB

WorldLimoBiz

TP

Transit Partners

OPERR

Operr

MAS

MAS

Don't see your software? We provide custom training for any dispatch platform.

WHY CHOOSE US

More Than a Vendor —A Strategic Partner

Others

Generic staffing
Limited availability
Slow response
No scalability
Basic tools
Limited support

CALLSTONES

Dedicated teams
24/7 coverage
Real-time execution
Growth-ready systems
Advanced technology
Strategic partnership

Technology & Process

We use modern dispatch tools, CRM systems, and secure communication protocols to ensure zero disruption and maximum transparency.

Trust & Security

  • NDAs Protected
  • Confidential Data Handling
  • Secure Remote Infrastructure
HOW IT WORKS

Getting Started with ProfessionalDispatch Services

From free consultation to full-scale dispatch operations in four seamless steps. Start reducing costs and improving efficiency today.

01

Free Consultation & Discovery

Comprehensive analysis of your dispatch needs, business volume, and operational workflow. We assess how our dispatch services can optimize your transportation company.

02

Dedicated Team Allocation

Experienced dispatchers and customer support agents assigned exclusively to your fleet. Each team member is trained on your specific software and processes.

03

Seamless Onboarding & Integration

Complete system integration with your dispatch software, SOP alignment, comprehensive training, and testing to ensure smooth operations from day one.

04

Go Live & Scale Your Fleet

24/7 dispatch operations begin with continuous monitoring, performance optimization, and dedicated account management to help your transportation business scale.