Back Office Outsourcing

Back Office Support forTransportation Companies

Dedicated back-office teams that handle your admin, scheduling, billing, and compliance — so your dispatchers focus on dispatching and your managers focus on growth.

60% Cost Savings3–5 Day Onboarding24/7 CoverageHIPAA Compliant

What We Handle forYour Business

From dispatch admin to document compliance — every back-office function your transportation business needs, fully outsourced.

Dispatch Back Office Support

Full back-office management for limo, NEMT, and taxi companies — reservations, driver assignments, client billing, and trip reconciliation handled around the clock.

  • Reservation & booking management
  • Driver settlement & payroll prep
  • Trip reconciliation & audit
  • Affiliate invoice processing

Virtual Assistance & Admin

Dedicated virtual assistants trained on your tools and processes — handling email, scheduling, client follow-ups, and documentation so your team can focus on growth.

  • Email & inbox management
  • Calendar & appointment coordination
  • Client onboarding paperwork
  • CRM data entry & maintenance

Scheduling & Coordination

Seamless booking management, driver scheduling, and shift coordination ensuring zero gaps in your operational coverage — 24/7.

  • Real-time schedule management
  • Booking confirmations & reminders
  • Conflict resolution & rescheduling
  • Driver availability tracking

Document & Compliance Processing

Insurance certs, permits, vehicle registrations, and compliance documentation — organized, tracked, and renewed on time so you never face a compliance gap.

  • Insurance & permit tracking
  • Vehicle inspection records
  • Driver credential management
  • Regulatory filing support

Measurable BusinessImpact

60%

Cost Reduction

Save up to 60% vs equivalent US-based in-house admin staff including salary, benefits, and office costs

24hr

Faster Turnaround

Same-day processing of reservations, invoices, and documents — no bottlenecks, no delays

10x

Scalable Capacity

Handle 10x the volume without hiring — scale up instantly for peak seasons, events, or expansion

99.9%

Accuracy Rate

QA-verified data entry and document processing with 99.9% accuracy across all accounts

Industries We Serve

Specialized back-office support for every transport sector

Limousine Companies
NEMT Providers
Taxi Fleets
Trucking Companies
Airport Transfers
Medical Transport
Healthcare Practices
Ground Transportation

Common Questions

Everything you need to know about our back office services

We handle the full back-office stack for transportation businesses: reservation management, driver scheduling, trip reconciliation, affiliate invoice processing, client billing, email and inbox management, document compliance tracking, and CRM maintenance. Essentially everything that happens behind your dispatch operations.

500+

Clients Served

60%

Avg. Cost Savings

98%

Retention Rate

5 days

Avg. Onboarding

Ready to Free Your Team from Admin Work?

Book a free consultation and we'll show you exactly how we'd run your back office — and what you'd save.