- Reservation
- Dispatch
- Chauffeur
- Trip
Limo Dispatch & Operations
Start Your Limo Business.We’ll Help You Run It.
Build your limousine business with an operations team behind you. From startup guidance and operational setup to dispatch, reservations, chauffeur coordination and ongoing support, Callstones helps you build and manage the operational side of your business.
Pakistan-based. Serving transportation businesses in the U.S., Canada & the U.K.
Already Running a Limo Company?
Focus on Growth.We’ll Handle the Operations.
You focus on your business. We handle the operational workload behind the scenes, from dispatch and reservations to chauffeur coordination, trip management and customer support.
Dispatch Coverage
Coverage for the hours you need, including 24/7 where agreed.
Reservation Management
Handle bookings, changes and confirmations.
Chauffeur Coordination
Keep drivers informed and trips organized.
Trip Management
Coordinate trip status and follow-through from booking to completion.
Customer Support
Give your passengers a responsive point of contact.
Back-Office Operations
Take operational work off your team.
Your business. Your procedures. Our operations team.We work with the dispatch platforms and workflows your company already uses.
CallstonesOperations Desk
Live OperationsCoverage as Agreed
Airport TransferJFKtoManhattan
Trip StatusIn Progress
Pre-Trip Checklist
- Checked:ChauffeurAssigned · Confirmed
- Checked:VehicleExecutive Sedan
- Checked:Meet & GreetConfirmed · Name Sign Ready
- Checked:Flight StatusOn Time · Monitored
- Checked:Child SeatRear-Facing · Confirmed
- Checked:Sparkling Water2 Bottles · Confirmed
- Checked:Special InstructionsReviewed
- Customer2 Passengers · 3 Bags
- ChauffeurAssigned · Trip accepted
- VehicleExecutive Sedan · Clean · Ready
Trip Status
- Confirmed
- Chauffeur Assigned
- On Location
- POB
- Completed
We Work With Your Dispatch Software
Your software. Our operations team.
- LimoAnywhere
- World LimoBiz
- Operr
- Transit Partners
- Custom Software
Don’t see your platform?
Tell us what you use. We’ll review your workflow and determine how our team can support it.
Talk to a Limo Operations ExpertProduct names belong to their respective owners.
How It Works
From Onboarding toFull Operation.
A structured process for integrating our team into your existing limo operation, using your systems, workflows and service standards.
Talk to a Limo Operations ExpertDiscover
Understand Your Operation
We learn about your business, current workflow, operating hours, markets, fleet and operational needs.
Plan
Map Your Workflow
We plan the workflow, responsibilities, systems and coverage around your operation.
Set Up
Prepare Your Systems
We configure access to your dispatch software, communication channels, reservation tools and reporting workflows, then prepare the team.
Go Live
Begin Operations
Our team begins handling the agreed operational responsibilities within your operation.
Operate & SupportOngoing
Grow With Your Business
We continue supporting your day-to-day operations and refine the workflow as your business grows.
Operations Support
More Than Dispatch.An Operations Team Behind Your Business.
From reservations to trip completion, our team can handle the operational workload behind your limo business, so you can focus on customers, sales and growth.
Dispatch
Manage trip assignments, driver coordination and day-to-day dispatch workflow.
Reservations
Handle reservation requests, confirmations, changes and customer communication.
Chauffeur Coordination
Coordinate chauffeurs, trip details, timing, updates and operational communication.
Trip Management
Monitor trips from booking through completion and keep the workflow organized.
Customer Support
Assist customers with calls, messages, booking questions and operational updates.
Back-Office Operations
Support reporting, spreadsheets, administrative workflows and other agreed operational tasks.
Start a Limo Business
Thinking About Starting a Limo Business?Start With the Right Questions.
You don’t have to figure out the operation alone. We help you think through the practical decisions behind starting and running a limo business, from your first vehicle to your first reservation and beyond.
We guide the operational side. Callstones is not a legal, financial or insurance adviser, and the right vehicles, costs and requirements depend on your market and business model.
- Idea
- Plan
- Set Up
- Launch
- Operate
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Have questions about your specific situation? Let’s talk through your plan
Why Choose Callstones
An Outsourced Dispatch Partnerfor Your Business.
We become an extension of your team, working inside your systems, following your procedures and handling the dispatch responsibilities you choose to outsource.
Dispatch-Focused Team
Dispatch and operations are at the core of what we do.
Inside Your Systems
We work with the dispatch software, communication tools and workflows your business already uses.
An Extension of Your Team
We follow your procedures and service standards. Customer communication, staffing and responsibilities are agreed with you.
Flexible Coverage
Outsource one function, a specific shift or your broader dispatch operation.
Built to Scale
Add coverage, responsibilities and operational support as your business grows.
Clear Reporting
Stay informed with agreed operational updates, trip records and shift handovers.
Ready to Outsource Your Dispatch Operations?
Tell us how your operation works, and we’ll determine how our dispatch team can support it.
Dedicated Dispatch Resources
Dedicated People. Dedicated Resources.
Every client gets a dedicated dispatch setup built around their operation, with assigned dispatchers and the equipment and communication resources needed to perform the agreed work.
The exact working hours, responsibilities, phone setup and communication procedures are agreed with each client before operations begin.
Provided by Callstones
Dedicated Computers and Workstations
Workstations set up for your dispatch operation.
Mobile Phones and Dedicated Numbers
Phones and phone numbers dedicated to your account.
WhatsApp and Agreed Channels
WhatsApp and the other communication channels agreed with you.
Assigned Dispatchers
Dispatchers assigned to your business during agreed working hours.
On Request
Multilingual Dispatch Support
Need dispatchers who can communicate with customers or drivers in another language? Callstones can explore arranging multilingual dispatch support on request, subject to language availability and agreement before operations begin.
Possible language combinations
- English and Spanish
- English and French
- English and ChineseSpecific language or dialect confirmed in advance.
Not a standard feature. Availability is confirmed for each request before operations begin.
Other Transportation Services
Operations Support Beyond Limo.
Our operations team can also support other transportation businesses and back-office workflows with outsourced support.
NEMT Dispatch
NEMT dispatch operations, scheduling, driver assignment, trip coordination, and dispatch administration.
Explore NEMT Dispatch
Truck Dispatch
Load sourcing, broker communication and rate negotiation, load booking, and pickup and delivery coordination.
Explore Truck Dispatch
Tow Truck Dispatch
Handle incoming service requests, job booking, dispatch scheduling, tow truck coordination, customer updates, and dispatch administration.
Explore Tow Truck Dispatch
Sweeping Trucks
Support sweeping operations through job scheduling, driver and route coordination, GPS and telematics monitoring, customer and contract coordination, and service records.
Explore Sweeping Truck Support
Fleet Management Support
Support fleet operations through vehicle and driver coordination, route monitoring, GPS and telematics, maintenance scheduling, fleet records, and operational reporting.
Explore Fleet Management
Taxi Dispatch
Booking intake, trip dispatch, driver assignment, and operational records support for taxi and private-hire businesses.
Explore Taxi Dispatch
Other Dispatch Services
Flexible dispatch support for business types not covered by our specialized categories, including scheduling, field staff coordination, customer communication, and dispatch administration.
Explore Other Dispatch Services
Back-Office Support
Outsourced administrative support, data entry, email management, billing and invoicing assistance, payment follow-ups, document management, and reporting.
Explore Back-Office Support
FAQ
Questions Before You Get Started
A few of the questions businesses commonly ask before working with an outsourced operations team.
We take on the operational responsibilities you agree with us. That can include dispatch, reservations, chauffeur coordination, customer communication, trip management and back-office workflows. You decide which of these we handle and which stay with your own team.
Yes. We help new owners think through and build the operational side of the business, from the systems and workflows you will need to how reservations and dispatch will run. Once you launch, we can continue as your outsourced operations team. We do not provide legal, licensing, financial or insurance advice.
We work with the dispatch platforms we support and, where appropriate, inside the system you already use. Tell us what you run and we will confirm whether we can support it. If you do not have a system yet, we can talk through what your operation needs.
Yes. We can integrate with an operation that is already running and take responsibility for the functions you agree with us, working with your systems, procedures and service standards.
Yes, where they are part of the agreed scope of service. Reservations and customer communication, including calls and messages, can be included in the work we handle for you.
Coverage is arranged around your operation. The hours we cover, whether that is nights, weekends or around the clock, are set according to your operational requirements and the scope of service we agree with you.
Callstones is a Pakistan-based operations and outsourcing company serving transportation businesses worldwide.
Start with a conversation. Tell our team about your business, your operational requirements and the support you need, and we will work out with you how we can help.
Still have questions? Talk to a Limo Operations Expert
Let’s Talk About Your Operation
Tell Us What You Need.We’ll Take It From There.
Tell us a little about your business and what you’re looking to outsource or build. Our team will review your requirements and get back to you.
Prefer to talk directly?
Pakistan-based. Serving transportation businesses in the U.S., Canada & the U.K.