Pakistan's leading outsourcing partner — dispatch, call center, and back-office solutions that cut costs by up to 60% without compromising quality.
500+
Global Clients
4.9/5
Client Rating
24/7
Always Available
60%
Cost Savings
Powering Global Businesses
By the Numbers
What We Offer
End-to-end solutions designed to reduce costs, boost efficiency, and deliver outstanding customer experiences.
Comprehensive inbound and outbound contact center solutions across voice, email, chat, WhatsApp, and social media.
24/7 international dispatching for Limo, Taxi, NEMT, and Truck transportation with real-time coordination.
Custom software development, web & mobile apps, cloud hosting, cybersecurity, and remote IT support.
Data entry, reporting, virtual assistance, appointment scheduling, and administrative operations.
Accurate claims processing, faster reimbursements, and full HIPAA compliance for healthcare providers.
SEO, PPC, social media marketing, content creation, and conversion optimization to drive measurable results.
Comprehensive dispatch, BPO, and operational support services designed for modern transportation companies.
Professional inbound and outbound call handling designed for transportation companies. Improve booking accuracy, customer satisfaction, and response times with CALLSTONES call center solutions.
From reservations and billing to customer communication and reporting, CALLSTONES manages your back office operations so you can focus on growing your business.
Dedicated dispatchers ensuring smooth coordination, on-time pickups, and seamless operations for limo and chauffeur companies.
Fast and accurate taxi dispatch services that reduce delays, improve driver coordination, and increase operational efficiency.
Reliable non-emergency medical transportation dispatch support focused on punctuality, compliance, and patient satisfaction.
Marketing solutions designed to help transportation companies increase bookings, improve online presence, and grow revenue.
CALLSTONES LLP provides professional dispatch, call center, BPO, and operational support services for limo, taxi, and NEMT transportation companies across the United States. Our technology-driven solutions help businesses scale efficiently while maintaining exceptional customer service.
With 24/7 availability, dedicated dispatchers, and proven processes, we empower transportation companies to focus on growth while we handle the complexities of daily operations. From real-time dispatch coordination to comprehensive back-office management, CALLSTONES delivers results that drive your business forward.
As Pakistan's leading BPO company, we provide comprehensive outsourcing solutions including call center services, dispatching, back-office support, and IT services to businesses worldwide
Our 24/7 call center services in Pakistan include inbound customer support, outbound telemarketing, technical support, and order management. As a top contact center in Pakistan, we deliver exceptional customer service outsourcing with multichannel support across voice, email, chat, and social media.
Leading provider of limo dispatching services and NEMT dispatching in Pakistan. Our experienced dispatchers provide professional transportation dispatching for limousine companies, medical transport providers, and logistics businesses in USA, UK, Canada, and Australia.
As a professional BPO company in Pakistan, we offer complete business process outsourcing including back office services, data entry services, virtual assistant services, and IT services Pakistan. We're among the top BPO companies in Pakistan serving Karachi, Lahore, and Islamabad.
CALLSTONES is your reliable BPO partner in Pakistan, offering affordable BPO services with up to 40% cost reduction. Our customer support Pakistan team includes experienced agents providing technical support Pakistan and telemarketing services Pakistan to international clients.
Leading BPO and call center services in Karachi with experienced professionals
Top-rated BPO company in Lahore offering complete outsourcing solutions
Professional BPO services in Islamabad with global standards
Looking for the best BPO in Pakistan? CALLSTONES LLP is your trusted outsourcing company in Pakistan, delivering world-class call center services, dispatching solutions, and business process outsourcing services to clients in USA, UK, Canada, and Australia. Contact us today for a free consultation!
Get Started with Pakistan's Best BPOWhy Choose Us
Trusted by 500+ companies worldwide as a reliable outsourcing partner that drives measurable efficiency and growth.
About our companyDispatching, Contact Center, IT, and Back Office all under one roof — zero hand-offs, maximum efficiency.
Round-the-clock support with dedicated teams available whenever your business demands it.
Reduce operational costs while maintaining exceptional service quality and full scalability.
Cloud-based VoIP, CRM platforms, GDPR/HIPAA compliant systems protect your data.
Flexible solutions that grow with your business — from agile startups to large enterprise.
Real-time dashboards, detailed analytics, and comprehensive reports for full visibility.
Industries
Tailored outsourcing solutions designed for the unique demands of diverse industries worldwide.
Dispatch and customer support for limo companies, NEMT providers, taxi services, and trucking. 24/7 live support with route optimization.
Order management, returns processing, and multichannel support across phone, email, chat, and social media for online retailers.
Order taking, delivery coordination, and complaint resolution for restaurants and food delivery services.
HIPAA-compliant appointment scheduling, patient support, medical billing assistance, and telehealth support.
Technical helpdesk, software development, IT infrastructure, and customer onboarding for tech companies.
End-to-end BPO including contact center, back-office, data entry, virtual assistance, and admin tasks for large enterprises.
Expert dispatchers trained on all major limousine and NEMT dispatch platforms
Don't see your software? We provide custom training for any dispatch platform.
At Callstones LLP, we combine people, process, and technology to help clients reduce costs, scale with ease, and deliver outstanding service experiences across multiple industries worldwide.
To empower businesses worldwide with dependable outsourcing and IT services that drive efficiency, growth, and customer satisfaction.
To become a global leader in dispatching, contact center, and IT services, trusted for reliability, innovation, and measurable results.
Integrity in every interaction
Client-first mindset
Innovation-driven solutions
Reliability & accountability
Excellence through teamwork
Why Choose Us
See exactly how CALLSTONES compares to typical outsourcing providers.
Modern dispatch tools, CRM systems, and secure protocols ensure zero disruption and maximum transparency.
Enterprise-grade security with strict confidentiality agreements protecting your data at every layer.
Testimonials
USA · UK · Canada · Australia
"CALLSTONES transformed our limousine company. Their dispatching is fast, reliable, and extremely professional. We cut response time by 40%."
James Whitfield
Owner, Premium Limo Services
New York, USA
"Outstanding support team. They handle our calls, bookings, and scheduling with perfection. It's like having a full in-house team at a fraction of the cost."
Maria Vasquez
Operations Manager
California, USA
"Best outsourcing decision we ever made. CALLSTONES manages everything with the precision of an in-house team but at 60% lower cost."
David Thompson
Fleet Director
Texas, USA
500+
Happy Clients
4.9
Average Rating
98%
Retention Rate
4
Continents Served
Everything you need to know about our dispatching services
CALLSTONES offers comprehensive dispatching solutions including 24/7 live dispatch support, customer service, reservation management, driver coordination, billing support, and back-office operations. We specialize in serving limousine companies, NEMT providers, and transportation fleets with trained professionals who understand your dispatch software.
Our clients typically save 40-60% on operational costs compared to maintaining in-house dispatch teams. This includes savings on salaries, benefits, training, office space, equipment, and software. Plus, you get 24/7 coverage without paying overtime or managing multiple shifts.
We're trained and certified on all major dispatch platforms including LimoAnywhere, Moovs, Taxi Caller, Autocab, Book Rides Online, Curb, iCabbi, WorldLimoBiz, Transit Partners, Operr, and MAS. If you use a different system, we provide custom training to ensure our team is fully proficient with your specific platform.
We can typically onboard your account within 3-5 business days. This includes system access setup, training on your specific processes and dispatch software, and a test period to ensure everything runs smoothly. For urgent needs, we offer expedited onboarding in 24-48 hours.
Yes! We provide round-the-clock dispatch support 365 days a year, including holidays. Our team works in shifts to ensure you always have experienced dispatchers available, whether it's a weekday afternoon or 3 AM on Christmas morning.
All our dispatchers undergo rigorous training in customer service, dispatch software, and transportation industry best practices. We maintain strict quality control with call monitoring, performance metrics, and regular training updates. Our team is trained to represent your brand professionally in every interaction.
Absolutely! We have specialized teams trained in both luxury ground transportation and Non-Emergency Medical Transportation (NEMT). We understand the unique requirements, compliance needs, and customer service standards for each industry segment.
We offer flexible contracts with no long-term commitments for new clients. You can start with a trial period to evaluate our service. We're confident in our quality, and most clients continue working with us for years. We also provide regular performance reviews to ensure we're meeting your expectations.
Data security is our top priority. We use secure, encrypted connections for all system access, maintain strict confidentiality agreements with all staff, and follow industry-standard security protocols. Our team is trained in HIPAA compliance for NEMT operations and maintains professional standards for all customer interactions.
Yes! We adapt to your existing workflows, dispatch software, communication tools, and business processes. We don't force you to change how you operate – instead, we integrate seamlessly with your current setup and enhance your operations with our professional dispatch team.
Our team is here to help. Get in touch and we'll answer any questions you have.