PRECISION DISPATCH • EXCEPTIONAL SERVICE

Professional Limo & NEMTDispatching ServicesTrusted Worldwide

Expert dispatching services for limousine companies, NEMT providers, and transportation fleets. 24/7 live dispatch support, customer service, and back-office solutions that increase efficiency and reduce operational costs.

Serving transportation companies in USA, UK, Canada & Australia with industry-leading dispatch technology and trained professionals

99.9%
On-time Confirmation
24/7
Active Support
70%
Admin Overhead Reduction
7+
Years Experience
WHY CHOOSE US

Why Transportation Companies ChooseCALLSTONES Dispatch Services

Industry-Experienced Dispatchers

Professional limo & NEMT dispatch specialists with 7+ years experience. Trained in LimoAnywhere, Trapeze, and leading transportation software platforms.

24/7 Operations & Reliability

Round-the-clock dispatch coverage for urgent trips and bookings. Live support ensures zero downtime for your transportation business.

Scalable BPO Solutions

From single-vehicle operators to enterprise fleets with 100+ vehicles. Custom solutions that grow with your transportation company.

WHAT WE OFFER

Professional Dispatching & BPO Services forTransportation Companies

Comprehensive dispatch solutions, customer support, and back-office services for limousine, NEMT, and logistics companies worldwide

Limo Dispatching Services

Professional limousine dispatch services with LimoAnywhere expertise. Complete reservation management, real-time GPS tracking, driver coordination, and 24/7 live dispatch support for luxury transportation companies.

  • Reservation Management
  • Real-time GPS Tracking
  • Driver Communication
  • 24/7 Live Support

NEMT Dispatch Services

HIPAA-compliant non-emergency medical transportation dispatching. Expert patient scheduling, optimized routing, insurance verification, and trip confirmations for medical transport providers.

  • Patient Scheduling
  • Route Optimization
  • Insurance Verification
  • HIPAA Compliance

24/7 Customer Support

Round-the-clock customer service for transportation companies. Multi-channel support via phone, SMS, and email with trained agents providing professional query resolution and booking assistance.

  • Multi-channel Support
  • Live Phone Support
  • Email & SMS
  • Appointment Booking

Affiliate Management Services

Complete affiliate program management including partner onboarding, commission tracking, performance monitoring, and timely payment settlements for transportation networks.

  • Affiliate Onboarding
  • Commission Tracking
  • Performance Monitoring
  • Settlement Management

Back-Office & Billing Support

Professional back-office operations including trip invoicing, payment reconciliation, comprehensive reporting, and data management for streamlined business operations.

  • Invoice Processing
  • Payment Reconciliation
  • Financial Reporting
  • Data Management

Dedicated Account Management

Personalized account manager as your single point of contact. Monthly performance reviews, strategic planning, and custom solutions tailored to your fleet operations.

  • Single Point of Contact
  • Monthly Reviews
  • Strategic Planning
  • Custom Solutions
WHY CHOOSE US

More Than a Vendor —A Strategic Partner

Others

Generic staffing
Limited availability
Slow response
No scalability
Basic tools
Limited support

CALLSTONES

Dedicated teams
24/7 coverage
Real-time execution
Growth-ready systems
Advanced technology
Strategic partnership

Technology & Process

We use modern dispatch tools, CRM systems, and secure communication protocols to ensure zero disruption and maximum transparency.

Trust & Security

  • NDAs Protected
  • Confidential Data Handling
  • Secure Remote Infrastructure
INDUSTRIES

Specialized Dispatch Services forEvery Transportation Industry

Industry-specific dispatch solutions tailored to your unique operational requirements and compliance standards

Limousine & Chauffeur Services

Professional limo dispatch services for luxury transportation companies. Expert booking management, driver coordination, and 24/7 customer support for executive car services.

NEMT Transportation Providers

HIPAA-compliant dispatch and scheduling for non-emergency medical transportation providers. Specialized patient coordination and insurance verification services.

Trucking & Freight Logistics

Advanced dispatch solutions for trucking companies and freight logistics operations. Real-time tracking, load coordination, and driver communication systems.

BPO & Corporate Transportation

Enterprise-grade dispatch and back-office support for corporate transportation fleets. Scalable solutions for employee shuttle services and business travel coordination.

Service-Based Transportation

Custom dispatch and customer support solutions for service-based transportation businesses including ride-sharing, delivery services, and mobile service providers.

Driven by Precision.Built on Trust.

Callstones is a premium BPO and dispatching company built to support modern service businesses that demand speed, accuracy, and consistency. We don't just provide staff — we become an extension of your business.

Our Mission

To deliver flawless dispatching and BPO services that maximize efficiency, reduce costs, and elevate customer experience.

Our Vision

To become a globally recognized operations partner for transportation, logistics, and service-based companies.

Core Values

Integrity

Honest, transparent operations

Accountability

Ownership of every result

Precision

Excellence in execution

Growth

Scaling with your success

Reliability

Consistent performance

ABOUT US

Leading Dispatch & BPO Partner for Transportation

CALLSTONES is a professional dispatching and business process outsourcing company specializing in limousine dispatch services, NEMT transportation, and comprehensive customer support. Founded by industry experts, we help transportation companies reduce operational costs by up to 40% while improving service quality and efficiency. Our team provides reliable 24/7 dispatch operations, back-office support, and customer service solutions for fleets across USA, UK, Canada, and Australia.

Reliability

Consistent, dependable service you can count on

Confidentiality

Your data and operations stay secure

Excellence

Top-tier quality in every interaction

Scalability

Grow your business with confidence

HOW IT WORKS

Getting Started with ProfessionalDispatch Services

From free consultation to full-scale dispatch operations in four seamless steps. Start reducing costs and improving efficiency today.

01

Free Consultation & Discovery

Comprehensive analysis of your dispatch needs, business volume, and operational workflow. We assess how our dispatch services can optimize your transportation company.

02

Dedicated Team Allocation

Experienced dispatchers and customer support agents assigned exclusively to your fleet. Each team member is trained on your specific software and processes.

03

Seamless Onboarding & Integration

Complete system integration with your dispatch software, SOP alignment, comprehensive training, and testing to ensure smooth operations from day one.

04

Go Live & Scale Your Fleet

24/7 dispatch operations begin with continuous monitoring, performance optimization, and dedicated account management to help your transportation business scale.

TESTIMONIALS

Trusted byTransport Companies

Across USA, UK, Canada & Australia

"CALLSTONES has transformed our limousine company. Their dispatching is fast, reliable, and extremely professional."

Limo Company Owner

New York

"Outstanding support team. They handle our calls, bookings, and scheduling with perfection."

Transportation Manager

California

"Best outsourcing decision we made. CALLSTONES manages everything like an in-house team."

Fleet Director

Texas

GET IN TOUCH

Ready to TransformYour Dispatching?

Contact us today for inquiries, custom packages, or 24/7 support.

Schedule a Free Demo

Let's discuss how CALLSTONES can help your business grow with our professional BPO and dispatching services.

Request a Quote