Expert dispatching services for limousine companies, NEMT providers, and transportation fleets. 24/7 live dispatch support, customer service, and back-office solutions that increase efficiency and reduce operational costs.
Serving transportation companies in USA, UK, Canada & Australia with industry-leading dispatch technology and trained professionals
Contact center services, dispatching solutions, IT services, and back-office support designed to deliver efficiency and outstanding customer experiences
Comprehensive inbound and outbound contact center solutions across multiple channels including voice, email, chat, WhatsApp, and social media. Professional customer service, order handling, technical support, telemarketing, surveys, and lead generation.
24/7 international dispatching services for Limo, Taxi, NEMT, and Truck transportation. Real-time driver coordination, booking management, route optimization, and dedicated customer support.
Complete IT solutions including custom software development, web & mobile apps, POS & ERP systems, cloud hosting, cybersecurity, data protection, and remote IT support for businesses of all sizes.
Professional back-office services including data entry, reporting, virtual assistance, appointment scheduling, and administrative tasks to streamline your business operations.
Trusted partner for reliable outsourcing solutions that drive efficiency and growth
Complete solution combining Dispatching, Contact Center, IT Services, and Back Office Support under one roof.
Round-the-clock support with dedicated and shared teams available whenever you need us.
Reduce operational costs by up to 40% while maintaining exceptional service quality and scalability.
Secure infrastructure with cloud-based VoIP, CRM platforms, and GDPR/HIPAA compliance ready systems.
Flexible solutions that grow with your business, from startups to enterprise operations.
Real-time monitoring, detailed analytics, and comprehensive reporting for complete visibility.
Tailored outsourcing solutions designed to meet the unique needs of diverse industries worldwide
Comprehensive dispatch and customer support services for limo companies, NEMT providers, taxi services, and trucking operations. 24/7 live support, driver coordination, and route optimization.
Customer service, order management, returns processing, and technical support for online retailers. Multichannel support across phone, email, chat, and social media.
Order taking, customer support, delivery coordination, and complaint resolution for restaurants and food delivery services. Seamless integration with your existing systems.
HIPAA-compliant appointment scheduling, patient support, medical billing assistance, and telehealth support for healthcare providers and medical facilities.
Technical helpdesk, software development, IT infrastructure, and customer onboarding support for tech companies and startups. Scalable solutions that grow with you.
End-to-end BPO solutions including contact center services, back-office support, data entry, virtual assistance, and administrative tasks for large enterprises.
Expert dispatchers trained on all major limousine and NEMT dispatch platforms
Don't see your software? We provide custom training for any dispatch platform.
At Callstones LLP, we combine people, process, and technology to help clients reduce costs, scale with ease, and deliver outstanding service experiences across multiple industries worldwide.
To empower businesses worldwide with dependable outsourcing and IT services that drive efficiency, growth, and customer satisfaction.
To become a global leader in dispatching, contact center, and IT services, trusted for reliability, innovation, and measurable results.
Integrity in every interaction
Client-first mindset
Innovation-driven solutions
Reliability & accountability
Excellence through teamwork
We use modern dispatch tools, CRM systems, and secure communication protocols to ensure zero disruption and maximum transparency.
Across USA, UK, Canada & Australia
"CALLSTONES has transformed our limousine company. Their dispatching is fast, reliable, and extremely professional."
Limo Company Owner
New York
"Outstanding support team. They handle our calls, bookings, and scheduling with perfection."
Transportation Manager
California
"Best outsourcing decision we made. CALLSTONES manages everything like an in-house team."
Fleet Director
Texas
Everything you need to know about our dispatching services
CALLSTONES offers comprehensive dispatching solutions including 24/7 live dispatch support, customer service, reservation management, driver coordination, billing support, and back-office operations. We specialize in serving limousine companies, NEMT providers, and transportation fleets with trained professionals who understand your dispatch software.
Our clients typically save 40-60% on operational costs compared to maintaining in-house dispatch teams. This includes savings on salaries, benefits, training, office space, equipment, and software. Plus, you get 24/7 coverage without paying overtime or managing multiple shifts.
We're trained and certified on all major dispatch platforms including LimoAnywhere, Moovs, Taxi Caller, Autocab, Book Rides Online, Curb, iCabbi, WorldLimoBiz, Transit Partners, Operr, and MAS. If you use a different system, we provide custom training to ensure our team is fully proficient with your specific platform.
We can typically onboard your account within 3-5 business days. This includes system access setup, training on your specific processes and dispatch software, and a test period to ensure everything runs smoothly. For urgent needs, we offer expedited onboarding in 24-48 hours.
Yes! We provide round-the-clock dispatch support 365 days a year, including holidays. Our team works in shifts to ensure you always have experienced dispatchers available, whether it's a weekday afternoon or 3 AM on Christmas morning.
All our dispatchers undergo rigorous training in customer service, dispatch software, and transportation industry best practices. We maintain strict quality control with call monitoring, performance metrics, and regular training updates. Our team is trained to represent your brand professionally in every interaction.
Absolutely! We have specialized teams trained in both luxury ground transportation and Non-Emergency Medical Transportation (NEMT). We understand the unique requirements, compliance needs, and customer service standards for each industry segment.
We offer flexible contracts with no long-term commitments for new clients. You can start with a trial period to evaluate our service. We're confident in our quality, and most clients continue working with us for years. We also provide regular performance reviews to ensure we're meeting your expectations.
Data security is our top priority. We use secure, encrypted connections for all system access, maintain strict confidentiality agreements with all staff, and follow industry-standard security protocols. Our team is trained in HIPAA compliance for NEMT operations and maintains professional standards for all customer interactions.
Yes! We adapt to your existing workflows, dispatch software, communication tools, and business processes. We don't force you to change how you operate – instead, we integrate seamlessly with your current setup and enhance your operations with our professional dispatch team.
Our team is here to help. Get in touch and we'll answer any questions you have.